TEAM

TEAM

We believe strongly in a team approach for all our Clients. This is done to ensure that we have more than one person who has the background and working knowledge of the account. This facilitates seamless handling should the primary Account Manager be away from the office for any reason or should a conflict arise in which one of the team needs to recuse themselves from the matter. In addition, a team approach minimizes oversights and ensures better succession planning.

We are pleased to introduce the Team:

Paul Mendham

Paul Mendham

President

Paul Mendham started in the insurance industry in 1991 as a marine claims adjuster for Coast Underwriters Ltd, a managing general agent. During his nine years with the company, he moved through the various positions and eventually landed at Marine Underwriter specializing in insurance for commercial vessels and cargo. Read More...

Kris Johnson

Kris Johnson

General Manager

Kris Johnson began his career in the insurance industry in 2003. Since then he has honed his skills by working with some of the most prominent insurance names and companies in the business including ING Insurance Company of Canada and The Co-Operators. Read More...

Christie Burdon

Christie Burdon

Yacht Dept Supervisor

Christie began in the insurance business at Vancouver Island Insurance Centres (formally Comox Valley Insurance) in 1999 as a Mobile Insurance Agent, servicing local car dealerships. In 2001, Christie obtained her level II general insurance license and is currently working on her Canadian Accredited Insurance Broker designation. Read More...

Christopher Goulder

Christopher Goulder

Account Executive

Chris is a marine industry veteran in Canada. He spent over 30 years with Volvo Penta , the last 12 years serving as President of Volvo Penta Canada. Read More...

James McDonald

James McDonald

Account Executive

James began competitively racing sailboats at age 9 and continues to compete in both dinghy and keelboat classes. A member of the Royal Vancouver Yacht Club for 21 years, he served as the club’s Sailing Director from 2006 through 2013. Read More...

Lori Caldwell

Lori Caldwell

Customer Service Representative

Lori started her career as an Insurance Broker in 1995 with Defieux Saxelby Insurance Brokers, and holds a Level 2 License. She has worked in every aspect of the brokerage business, including Personal Lines, Yachts, Auto, and Commercial Lines. For the past nine years she has been directly involved with commercial accounts providing administrative support and client services support for the Commercial Team of a major insurance brokerage. Her attention to detail, and her knowledge ensures that policy documentation and certificates of insurance are processed in a timely and accurate manner. Read More...

Kristy Carlson

Kristy Carlson

Customer Service Representative

Kristy-Lynn has worked in a wide range of areas, including insurance, sales and marketing, oil and gas, and real estate development. Over the past decade, Kristy-Lynn has helped companies take their ideas from sticky notes and whiteboards, to fully developed, robust products that serve vast, specialized communities. Her expertise cover a wide range, including: organizational change, marketing communications, social networking, social media, organizational development, sales strategies, and business development. Read More....